.support-chat{display:flex;flex-direction:column;gap:var(--space-4);max-width:100%;margin:0 auto}.support-chat__head{display:flex;align-items:center;justify-content:space-between;gap:var(--space-4);padding-bottom:var(--space-4);border-bottom:var(--border-width) solid var(--border)}.support-chat__identity{display:flex;align-items:center;gap:var(--space-3);min-width:0}.support-chat__avatar,.support-chat__mini-avatar{display:inline-grid;place-items:center;flex:0 0 auto;background:var(--accent-strong);color:var(--accent-contrast);font-weight:var(--font-weight-extrabold);box-shadow:0 0 0 4px var(--accent-subtle)}.support-chat__avatar{width:44px;height:44px;border-radius:14px;font-size:var(--text-lg)}.support-chat__mini-avatar{width:25px;height:25px;margin-top:3px;border-radius:8px;font-size:11px;box-shadow:none}.support-chat__eyebrow{display:block;color:var(--text-subtle);font-size:11px;font-weight:var(--font-weight-bold);line-height:1.2;letter-spacing:.08em;text-transform:uppercase}.support-chat__head h1,.support-chat__head h2{margin:1px 0 0;color:var(--text);font-size:var(--text-lg);line-height:1.2;letter-spacing:-.02em}.support-chat--panel{gap:var(--space-3)}.support-chat--panel .support-chat__head{gap:var(--space-2);padding-right:34px;padding-bottom:var(--space-3)}.support-chat--panel .support-chat__avatar{width:38px;height:38px;border-radius:12px;font-size:var(--text-base)}.support-chat--panel .support-chat__log{min-height:170px;max-height:min(32dvh,300px)}.support-chat--panel .support-chat__footnote{font-size:11px}.support-chat__presence{display:flex;align-items:center;gap:5px;margin-top:2px;color:var(--text-muted);font-size:var(--text-xs);line-height:1.2}.support-chat__presence i{width:7px;height:7px;border-radius:50%;background:var(--success);box-shadow:0 0 0 3px var(--accent-subtle)}.support-chat__badge{display:inline-flex;align-items:center;gap:5px;flex:0 0 auto;padding:7px 10px;border:var(--border-width) solid var(--accent-soft-border);border-radius:var(--radius-pill);background:var(--accent-subtle);color:var(--accent-hover);font-size:var(--text-sm);font-weight:var(--font-weight-bold)}.support-chat__badge svg{width:16px;height:16px;fill:none;stroke:currentColor;stroke-width:2.2;stroke-linecap:round;stroke-linejoin:round}.support-chat__verify{display:grid;grid-template-columns:1fr 1fr;gap:var(--space-3);padding:var(--space-4);border:var(--border-width) solid var(--accent-soft-border);border-radius:var(--radius-md);background:linear-gradient(145deg,var(--bg-subtle),var(--surface));box-shadow:var(--shadow-sm)}.support-chat__verify-head,.support-chat__verify-actions,.support-chat__error,.support-chat__privacy{grid-column:1 / -1}.support-chat__verify-head{display:flex;align-items:center;gap:var(--space-3)}.support-chat__verify-head strong,.support-chat__verify-head small{display:block}.support-chat__verify-head small{color:var(--text-muted);font-size:var(--text-sm)}.support-chat__verify-icon{display:grid;place-items:center;width:38px;height:38px;border-radius:11px;background:var(--surface);color:var(--accent-strong);box-shadow:var(--shadow-sm)}.support-chat__verify-icon svg{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.support-chat__verify label{display:grid;gap:5px;color:var(--text-muted);font-size:var(--text-sm);font-weight:var(--font-weight-semibold)}.support-chat__verify input{width:100%;min-height:44px;padding:9px 11px;border:var(--border-width) solid var(--border-strong);border-radius:var(--radius-sm);background:var(--surface);color:var(--text);font:inherit}.support-chat__verify input:focus-visible,.support-chat__composer input:focus-visible{border-color:var(--accent);outline:var(--focus-ring-width) solid var(--accent-subtle);outline-offset:1px}.support-chat__verify-actions{display:flex;align-items:center;gap:var(--space-3)}.support-chat__cancel{padding:var(--space-2);border:0;background:transparent;color:var(--text-muted);font:inherit;font-size:var(--text-sm);font-weight:var(--font-weight-semibold);cursor:pointer}.support-chat__cancel:hover{color:var(--text)}.support-chat__cancel:focus-visible{outline:2px solid var(--accent);outline-offset:2px}.support-chat__error{margin:0;color:var(--error);font-size:var(--text-sm);font-weight:var(--font-weight-semibold)}.support-chat__privacy{margin:-2px 0 0;color:var(--text-subtle);font-size:var(--text-xs)}.support-chat__claim{display:grid;gap:var(--space-3);padding:var(--space-4);overflow:hidden;border:var(--border-width) solid var(--accent-soft-border);border-radius:var(--radius-md);background:linear-gradient(135deg,var(--bg-subtle),var(--surface));box-shadow:var(--shadow-sm)}.support-chat__claim-top{display:flex;align-items:flex-start;justify-content:space-between;gap:var(--space-3)}.support-chat__claim-top small,.support-chat__claim-top strong,.support-chat__next small,.support-chat__figures small,.support-chat__figures strong{display:block}.support-chat__claim-top small,.support-chat__next small,.support-chat__figures small{color:var(--text-subtle);font-size:var(--text-xs);font-weight:var(--font-weight-bold);letter-spacing:.035em;text-transform:uppercase}.support-chat__claim-top strong{margin-top:2px;color:var(--accent-hover);font-size:var(--text-lg);letter-spacing:-.015em}.support-chat__claim>p{margin:0;color:var(--text-muted);font-size:var(--text-sm)}.support-chat__turn{flex:0 0 auto;padding:5px 9px;border-radius:var(--radius-pill);font-size:var(--text-xs);font-weight:var(--font-weight-bold)}.support-chat__turn--us{background:var(--status-info-bg);color:var(--status-info-fg)}.support-chat__turn--you{background:var(--status-pending-bg);color:var(--status-pending-fg)}.support-chat__turn--done{background:var(--accent-subtle);color:var(--accent-hover)}.support-chat__next{display:grid;gap:3px;padding:var(--space-3);border-left:3px solid var(--accent);border-radius:0 var(--radius-sm) var(--radius-sm) 0;background:var(--surface);color:var(--text);font-size:var(--text-sm)}.support-chat__figures{display:flex;gap:var(--space-3)}.support-chat__figures>span{flex:1;padding:var(--space-3);border:var(--border-width) solid var(--border);border-radius:var(--radius-sm);background:var(--surface)}.support-chat__figures strong{margin-top:2px;color:var(--text);font-size:var(--text-lg)}.support-chat__fee-note{color:var(--text-muted)!important;font-size:var(--text-xs)!important}.support-chat__log{display:flex;flex-direction:column;gap:var(--space-3);min-height:220px;max-height:min(46vh,440px);overflow-y:auto;overscroll-behavior:contain;padding:var(--space-2) 3px;scrollbar-width:thin;scrollbar-color:var(--border-strong) transparent}.support-chat__row{display:flex;align-items:flex-start;gap:var(--space-2);max-width:88%}.support-chat__row--assistant{align-self:flex-start}.support-chat__row--user{align-self:flex-end}.support-chat__msg{padding:10px 13px;border-radius:6px var(--radius-md) var(--radius-md) var(--radius-md);white-space:pre-wrap;overflow-wrap:anywhere;font-size:var(--text-base);line-height:1.45}.support-chat__msg--assistant{border:var(--border-width) solid var(--border);background:var(--bg-muted);color:var(--text)}.support-chat__msg--assistant a{color:var(--accent-hover);font-weight:var(--font-weight-bold)}.support-chat__msg--user{border-radius:var(--radius-md) 6px var(--radius-md) var(--radius-md);background:var(--accent-strong);color:var(--accent-contrast)}.support-chat__typing{display:flex;align-items:center;gap:4px;min-height:41px}.support-chat__typing i{width:6px;height:6px;border-radius:50%;background:var(--text-subtle);animation:support-bob 1s ease-in-out infinite}.support-chat__typing i:nth-child(2){animation-delay:.12s}.support-chat__typing i:nth-child(3){animation-delay:.24s}@keyframes support-bob{0%,70%,to{transform:translateY(0);opacity:.45}35%{transform:translateY(-3px);opacity:1}}.support-chat__prompts{display:flex;flex-wrap:wrap;gap:var(--space-2)}.support-chat__prompts button{padding:7px 10px;border:var(--border-width) solid var(--border-strong);border-radius:var(--radius-pill);background:var(--surface);color:var(--accent-hover);font:inherit;font-size:var(--text-sm);font-weight:var(--font-weight-semibold);cursor:pointer;transition:background-color var(--dur-fast) var(--ease-out),border-color var(--dur-fast) var(--ease-out)}.support-chat__prompts button:hover{border-color:var(--accent);background:var(--accent-subtle)}.support-chat__prompts button:focus-visible{outline:2px solid var(--accent);outline-offset:2px}.support-chat__composer{display:flex;gap:var(--space-2);padding:5px;border:var(--border-width) solid var(--border-strong);border-radius:var(--radius-md);background:var(--surface);box-shadow:var(--shadow-sm)}.support-chat__composer:focus-within{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-subtle)}.support-chat__composer input{flex:1;min-width:0;padding:7px 9px;border:0;outline:0;background:transparent;color:var(--text);font:inherit}.support-chat__composer input:focus-visible{border:0;outline:0}.support-chat__composer .btn{min-height:42px}.support-chat__composer .btn__label{display:inline-flex;align-items:center;gap:7px}.support-chat__composer .btn svg{width:17px;height:17px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}.support-chat__footnote{display:flex;align-items:center;justify-content:center;gap:6px;margin:-4px 0 0;color:var(--text-subtle);font-size:var(--text-xs);text-align:center}.support-chat__footnote svg{width:15px;height:15px;flex:0 0 auto;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round}.support-chat__sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}@media (max-width: 560px){.support-chat__head{align-items:flex-start}.support-chat__claim-button{padding-inline:10px}.support-chat__verify{grid-template-columns:1fr}.support-chat__verify-head,.support-chat__verify-actions,.support-chat__error,.support-chat__privacy{grid-column:1}.support-chat__row{max-width:94%}.support-chat__log{min-height:190px;max-height:44vh}}@media (max-width: 390px){.support-chat__head{flex-wrap:wrap}.support-chat__claim-button{width:100%}.support-chat__claim-button .btn__label{width:100%;justify-content:center}.support-chat__figures{flex-direction:column}.support-chat__prompts{flex-direction:column;align-items:stretch}.support-chat__prompts button{text-align:left}.support-chat__composer .btn__label{font-size:0;gap:0}.support-chat__composer .btn svg{width:20px;height:20px}}@media (prefers-reduced-motion: reduce){.support-chat__typing i{animation:none}.support-chat__prompts button{transition:none}}